Term of Use
1. About these terms
These Terms of Use explain the rules that apply when you access or use the Sharm Therapies website.
Sharm Therapies is operated by Sharmain McLeod trading as Sharm Therapies.
Our business address is:
2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE
You can contact us using the following details:
Email: sharmain@sharmtherapies.com
Telephone: +44 7882 229335
Please read these terms carefully before using the website.
2. Acceptance of these terms
By accessing or using the website, you agree to comply with these Terms of Use.
You should discontinue using the website when you do not agree with these terms.
Additional terms may apply to treatment bookings, corporate services, pamper parties, product purchases, payments, deposits, cancellations and refunds.
Those additional terms will be provided during the relevant enquiry, quotation, booking or purchasing process.
3. Website purpose
The website provides general information about Sharm Therapies, including information concerning:
• Private massage and beauty treatments.
• Corporate massage and workplace services.
• Pamper parties and group services.
• Products and product enquiries.
• Prices, appointment durations and availability.
• Contact and booking arrangements.
Website information is provided for general guidance and may be changed without prior notice.
4. Treatment and health information
Information concerning massage, beauty treatments, well-being, relaxation, skin care or treatment benefits is general information.
Website content does not constitute medical advice, medical diagnosis, physiotherapy advice, psychological advice or another regulated healthcare service.
You should seek advice from an appropriately qualified healthcare professional when you have concerns about your health, symptoms, medication, pregnancy, injury, allergies or treatment suitability.
Clients must provide relevant and accurate health information before receiving a treatment.
A therapist may refuse, postpone, adapt or discontinue a treatment when there are safety concerns, contraindications or insufficient information.
Treatment experiences and outcomes vary between individuals. Website descriptions and testimonials do not guarantee any particular outcome.
5. Prices and service information
Prices displayed on the website may be described as starting prices and may vary according to:
• Treatment duration.
• Treatment type.
• Appointment location.
• Travel distance.
• Evening or specialist appointments.
• The number of attendees.
• Corporate or event requirements.
• Products, quantities or delivery arrangements.
A final price will be confirmed before a booking or order is accepted.
Travel charges may apply outside the stated service area.
Service availability depends upon location, therapist availability and booking requirements.
6. Bookings and deposits
Submitting a website enquiry does not create a confirmed appointment or binding service contract.
A booking becomes confirmed when Sharm Therapies accepts the request and any required deposit or payment has been received.
Deposit amounts, payment deadlines, cancellation arrangements and rescheduling terms should be provided before a booking is confirmed.
Clients remain responsible for checking all appointment details and providing accurate access, location and contact information.
7. Product enquiries and purchases
Products displayed on the website may be subject to availability.
Product descriptions, photographs and prices are provided with reasonable care, although minor variations in appearance, packaging or presentation may occur.
A product enquiry does not guarantee availability or create a completed purchase.
Separate sales, delivery, cancellation and returns information should be provided before an online or distance purchase is completed.
Nothing within these terms affects rights provided by applicable consumer law.
8. Permitted website use
You may use the website for lawful personal or business purposes connected with learning about or enquiring about our services.
You may print or save reasonable extracts for personal reference, provided that copyright notices and ownership information remain intact.
Commercial copying, republication or distribution requires prior written permission.
9. Prohibited website use
You must not:
• Use the website for unlawful, fraudulent or misleading purposes.
• Attempt to access restricted areas, systems or accounts.
• Introduce viruses, malicious code or harmful technology.
• Interfere with website security or normal operation.
• Collect personal information from the website without lawful authority.
• Copy, scrape or reproduce substantial website content without permission.
• Misrepresent your identity or relationship with another person.
• Submit abusive, defamatory, discriminatory or unlawful material.
• Use the website to infringe intellectual property or privacy rights.
We may restrict or block access where misuse is suspected.
10. Intellectual property
Website content may include text, photographs, graphics, logos, branding, videos, layouts and other materials.
This content belongs to Sharm Therapies, its operator or relevant licensors and is protected by intellectual property laws.
Permission to access the website does not transfer ownership of any intellectual property.
The Sharm Therapies name, logo, photographs and website materials must not be used commercially without prior written permission.
11. Testimonials and photographs
Testimonials describe the experiences of individual clients and do not guarantee identical results for other people.
Photographs and visual materials are provided for illustration and promotional purposes.
Website users must not copy or reuse client photographs, testimonials or identifying material without appropriate permission.
12. Third-party links
The website may contain links to social media platforms, suppliers or other external websites.
External websites are controlled by their respective operators and may have separate terms, privacy policies and security practices.
We are not responsible for external website content, availability, products or privacy practices.
A link does not necessarily represent an endorsement, partnership or approval.
13. Website availability
We aim to keep the website available and accurate, although uninterrupted access cannot be guaranteed.
We may suspend, withdraw, restrict or change any part of the website for maintenance, security, operational or business reasons.
We are not responsible for disruption caused by internet providers, hosting services, cyber incidents, equipment failures or circumstances outside our reasonable control.
14. Accuracy of website information
We take reasonable care when preparing website content.
Service details, prices, availability, therapist information and product information may change.
You should confirm information directly with us before relying upon it for a booking, purchase or business decision.
We may correct errors or update information without prior notice.
15. Liability
Nothing within these terms excludes or limits liability where exclusion would be unlawful.
This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or rights that cannot legally be excluded.
Subject to those protections, we are not responsible for losses arising solely from reliance upon general website information, temporary website unavailability, external websites or misuse of the website.
Business users are responsible for carrying out their own assessment before relying upon website content for commercial decisions.
16. Privacy and cookies
Our Privacy Policy explains how we collect and use personal information.
Our Cookie Policy explains how the website uses cookies and similar technologies.
You should review both policies before submitting personal information through the website.
17. Changes to these terms
We may update these Terms of Use when the website, services, business arrangements or legal requirements change.
The updated terms will appear on the website together with a revised review date.
Continued website use after an update will be subject to the terms in force at that time.
18. Governing law
These Terms of Use are governed by the laws of England and Wales.
The courts of England and Wales will generally have jurisdiction, subject to any mandatory consumer rights allowing proceedings within another part of the United Kingdom.
19. Contacting us
Questions about these Terms of Use can be sent to:
Email: sharmain@sharmtherapies.com
Telephone: +44 7882 229335